FAQs

1.   What delivery options do you offer? We offer both standard and express delivery. Standard delivery typically takes 1-3 business days, while express delivery ensures your order arrives the next day. Same-day delivery might be available for select locations; please check with us for availability. 2.   What types of payment methods do you accept? We accept all major credit and debit cards, as well as digital payment options like PayPal, Credit Card. For other payment methods, please contact us directly. 3.   Can I cancel or modify my order after placing it? Yes, you can modify or cancel your order if you contact us within 24 hours of placing it. For urgent changes, please call us directly, and we’ll do our best to accommodate your request. 4.   Do you provide corporate or bulk ordering options? Yes, we offer corporate and bulk ordering for events, office decor, or client gifting. Please contact us to discuss your requirements and get a personalized quote. 5.   How do I track my order? Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your delivery status online. 6.   What should I do if my flowers or gift card arrive damaged? We take great care to ensure your items arrive in perfect condition. If there's any issue with your order, please contact us within 24 hours, and we’ll gladly replace the damaged item or arrange a refund. 7.   How far in advance should I place my order for special events? For special occasions like weddings or large events, we recommend placing your order at least 2-4 weeks in advance to ensure availability and customization. 8.   Can I include a personal message with my gift card or flowers? Yes, you can! During checkout, you'll have the option to add a personal message. We'll make sure it’s beautifully displayed along with your gift. 9.   Do you have a return or refund policy? Since flowers are perishable, we’re unable to accept returns. However, if there’s an issue with your order, please reach out, and we’ll make it right. For non-perishable items like gift cards, refunds are subject to our terms and conditions. We’re always here to help! If you have more questions, feel free to contact us directly. Happy gifting!